support_agent TokenCraft Official Help Center

How can we help you craft?

Troubleshooting guides, FAQs, and direct assistance for the TokenCraft Chrome Side Panel Extension.

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Report a Bug

Found an issue on a specific site or experiencing unexpected behavior? Send us a bug report with replication steps.

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Request a Feature

Need support for a new CSS framework, additional export formats, or new font libraries? We prioritize user ideas.

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Direct Developer Contact

Reach Deepak directly. Responses guaranteed within 24 to 48 business hours for all inquiries.

KNOWLEDGE BASE

Troubleshooting Common Scenarios

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Why does the Side Panel say "Cannot inspect this page" or fail to open?

Chromium enforces strict security boundaries. Extensions cannot run on:

  • Internal browser pages (e.g., chrome://settings, chrome://extensions, chrome://newtab)
  • The official Chrome Web Store gallery website
  • Local file URLs (file:///) unless you explicitly check "Allow access to file URLs" in chrome://extensions under TokenCraft details.

Solution: Navigate to any live website (like github.com or your local development server http://localhost:3000) and click the TokenCraft icon again.

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Why do some colors on a webpage not update when changed in the panel?

TokenCraft analyzes computed styles across active DOM nodes. Certain elements may resist live CSS overrides if:

  • The colors are embedded inside bitmap images, <canvas> drawings, or external SVG files rendered inside <img> tags.
  • The webpage uses shadow DOM with closed encapsulation boundaries.
  • Elements have hardcoded inline styles with conflicting !important rules.

Solution: Use the "Inspect elements" button in TokenCraft to point-and-click directly on the specific element to sample and apply targeted styling overrides.

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How does the EyeDropper screen sampler work?

TokenCraft leverages the modern native Chromium EyeDropper API. Clicking "Pick from screen" transforms your cursor into a precision magnifying loupe, allowing you to sample pixels anywhere on your desktop screen—even outside browser tabs or from desktop wallpapers.

Note: If the EyeDropper does not trigger, ensure you are running Google Chrome 95+ or Edge 95+ on Windows, macOS, or Linux.

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Where are my saved themes stored?

When you click "Save theme for this site", TokenCraft saves your customized palette in Chrome's sandboxed chrome.storage.local key-value store associated with the specific domain hostname (e.g., example.com).

This data is 100% private and stays strictly on your computer. It is never synced to any cloud server or shared across domains.

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How do I restore the page to its original unmodified design?

Simply click the "Reset page" button in the TokenCraft tool row, or press F5 / reload in your browser. All injected styles are completely wiped cleanly without leaving any residue.

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Direct Inquiry Form

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Release Notes & Version History

Stay updated on feature rollouts and patches.

Latest: Version 1.0.0
TokenCraft v1.0.0 — Initial Public Release October 2026
  • Side Panel Integration: Built natively on Chrome Manifest V3 Side Panel API for seamless parallel browsing.
  • Design Token Extraction: Automated analysis of color palettes, font hierarchies, spacing, radii, and SVG assets.
  • Live DOM In-Page Tweaks: Dynamic color swapper, Google Font pairings switcher, border-radius controls.
  • WCAG Contrast Engine: Real-time AA and AAA ratio grading on light and dark surfaces.
  • Smart Palettes: Complementary, analogous, triadic, and Tailwind 50–900 scale calculations.
  • Full History Stack: Visual Undo and Redo with per-domain theme persistence via chrome.storage.local.
  • Code Exports: Instant copy for Tailwind config, CSS custom properties, W3C Design Tokens JSON, and SCSS.
  • Style Guide Generator: Standalone downloadable HTML visual spec report.