Dentivana is dental clinic management software built and operated by LoneAlpha, a business registered as Kalaiselvan Nirmalakumari Deepak (trading as Deepak KN), Chengalpattu, Tamil Nadu, India. This policy explains what data Dentivana handles, where it's stored, who can access it, and how you can control it.
Everything your clinic enters into Dentivana — patient names, contact details, appointment history, treatment charts, clinical notes, X-rays and before/after photos, billing and inventory records — is stored in a database provisioned exclusively for your clinic on MongoDB Atlas. It is never pooled with, or accessible from, another clinic's database.
When you purchase or activate a license, we collect the doctor/owner name, clinic name, email address and phone number you provide, along with the device the license is activated on and payment references from Razorpay (order ID, payment ID — not your card or bank details, which Razorpay handles directly and never shares with us).
Images uploaded within the app (X-rays, before/after photos, clinic logo, staff photos) are stored via Cloudinary, our media hosting provider.
We rely on the following third-party services to run Dentivana. None of them are permitted to use your clinic's data for their own purposes beyond providing the service to us.
Your clinic controls its own data. Staff accounts you create within Dentivana determine who on your team can view or edit records. LoneAlpha does not browse clinic or patient data for any purpose other than diagnosing a support issue you've raised, or required database maintenance.
Retention. We retain your clinic's database for as long as your license is active, plus a reasonable backup window afterward. If you close your clinic's account, you can request permanent deletion of your database and uploaded files at any time.
delete_sweep How to request deletion:
Email lonealphano1@gmail.com from your registered clinic email. We'll confirm and permanently delete your clinic's database and uploaded files within 30 days, except where we're required to retain payment records for legal/tax purposes.
LoneAlpha provides Dentivana as a data processor on your clinic's behalf. Your clinic remains the data controller responsible for obtaining any consent required from your patients to record and store their information, in line with applicable healthcare and data-protection law in your jurisdiction.
Questions about this policy or a data request: